We dig deep to find out what the research says about our use of fillers. Could they be more positive than we thought? How do we reduce them? Let’s talk about filler words, the ums and ahs that inevitably slip out when you’re in front of a large crowd or in an...
So we’re sure you’ve encountered the question, “do you have any questions for me?” at the end of a job interview (or even maybe before!). Time and time again when working with people on this really important question, they default to a library of questions they’ve...
This week, we’re sharing some tips on how you can set the foundation for successful training calls. Whether you’re working in customer success, sales, or product management, we have often had to demo or train customers on how to use a technology platform. Read our...
This remains one of my absolute favourite infographics when it comes to dealing with anxiety. I’ve definitely alluded to the need to first understand the root of your anxiety before moving forward with finding the best solution. It’s important to realize that each...